| It is self-evident that in your company there is a strong emphasis on customer focus. But are you entirely convinced that this customer focus is actually applied consistently and each customer is feeling valued respectively even in the long term?
Your customers should always be put in the focus of your business, regardless if you are a B2B or a B2C company. Unfortunately, this credo is often pushed aside due to the rising cost pressure, number of projects, shortage of resources and last but not least often due to a lack of clear strategy and measurability.
Based on my long professional experience in the fields of Customer Experience, Marketing and General Management I am happy to help you putting the customer back into the focus. Whether in the overall process chain, in Marketing, in your Operations, in the e-Commerce, Customer Service or in your Communications.
Contact me, I am looking forward to it!
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